Chatbots/ Virtual Assistants
Chatbots/ Virtual Assistants
A chatbot (virtual assistant) describes a computer software capable to interact with humans. In modern organizations some tasks can really be assigned to computers. Within Systems Engineering, some of the processes or activities can be conceived as automatable, like for example querying information in the Information management process, or helping in the trade-off analysis, supporting decisions in the decisions management process. The automatization can also be applies to more engineering oriented processes like selecting best requirements from a Product Line engineering approach, etc.
The REUSE Company has Natural Language Processing (NLP) technology within interaction chat boxes to allow computers guide engineers within their standard job (as for example providing support).